For a number of businesses, we ARE their IT Department! For organizations who have in-house IT support, we provide very comprehensive back-end/remote support as well.
What do you desire if not a 24/7 up-time of your technology on an affordable budget?
If your system is well maintained – your data is protected and it’s always accessible!
This is what we guarantee to you under our “MetCility” program.
MetCility is Flexible yet Comprehensive Insurance Policy Protection over all your Information Technology. The program offers LAN, WAN, Telco, Voice Support,
WIFI Solutions, High Capacity Broadband and Maintenance – at a Flat, Equitable Monthly Fee. It’s easy to manage, affordable and comprehensive. Having spent 15 years dealing with client needs, we leave nothing out. Assurance of continuity, security & privacy are covered. No hidden costs are present and no default exclusions. Our policies provide a platform for complete satisfaction and we prefer not to serve clients we cannot please. Not absolutely satisfied, tear up the agreement you signed and ask to start an orderly transition to a vendor of your choice!
Small businesses, Schools, Hotels and Not-for-profit organizations with up to 300 users.
Predictable costs, savings and cost stability. Access to data anywhere/anytime. Comprehensive Data Security & Privacy. IT Investment Security & Sustainability. Peace of mind to focus on your business. Uncompromising professional standards.
No, service contracts have a 6-month initial term and then are month to month.
We provide comprehensive “A to Z” IT services – Our Solutions Matrix covers the entire list.
We begin by addressing and documenting the existing IT infrastructure, making sure your systems continue working as well or better, before we introduce any changes.
Under MetCility we bill an affordable flat monthly fee – covering the ongoing and preventive maintenance for your entire IT infrastructure – and there are NO hourly fees added at the back end! In those rare cases where hourly billing is the only way, the fee will vary based on the expertise involved.
Yes. Our services can be tailored to meet any need and pre-existing setup.
Yes, we have provided E-Rate services to schools for the past 15 years. We have a unit that specializes in schools!
We certainly do! Three of our oldest school clients serve youngsters on the autism disorder spectrum.
Absolutely! MetComm is also a Promethean Partner and a certified installer of Interactive Panels and Whiteboards and the entire Promethean line of products.
If you let us perform an on-site professional evaluation survey and needs assessment, we will be able to answer this question. There is no charge for this survey.
There is built-in surety in a flat rate per month – it makes us work harder, ensuring your peace of mind.
Call our clients and former clients OR check here to see what clients say about us OR Let us perform a site visit OR how about a day’s work at your site for $1.00 only; you pick the work.
We are on our way! 🙂
Remote support is provided – in real time – within minutes of a call for help being received. Onsite support is provided – in most cases – within 4 hours; certainly within the same day. In an IT emergency we drop regular assignments or send managers to work as technicians.
If it is sound and capable of providing the level of service you are expecting, yes.
We only have a minimum term of 6 months; there is no maximum.
Our server rentals guarantee you “always have the right equipment” serving you. You can also rent networking equipment and IP phones. We offer lease-to-own options as well.
Usually 36 months – however – they can be tailored to meet your needs.
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