Covered by Accidential Damage Warranty Bundle
- Liquid accidentally spilled on or in the unit.
- Drops, falls, and other collisions.
- Electrical surge.
- Damaged or broken LCD due to a drop or fall.
- “Loaner” Chromebook while damaged Chromebook is assessed.
- Pickup or provide a special prepaid shipping box.
- Shipping costs.
- Reasonable return time, when loaner not provided.
- Provided for new CBs, up to 12 months from purchase.
* Applies only to CBs pre-registered with MetComm:
Not Covered
- Damage due to fire.
- Intentional damage (such as hammer marks).
- Normal wear & tear.
- Cosmetic damage.
- Device connected to wired ports.
- Theft.
- Issues that can be resolved by the manufacturer’s warranty.
* Fire, flood, other scenarios affecting multiple Chromebooks per incident should be covered by the organization’s insurance policy.